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These common questions come up when clients are working in our training studio.
1. What is the difference between the Prestige and VIP Membership?
The Prestige is our basic membership that includes none or a some training sessions. The VIP is our Lifestyle membership, that includes training sessions throughout your yearly membership.
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2. What if I want to just work out at a gym?
No Problem, our Memberships allow clients to work out on the equipment on their own. We are only offering 100 memberships in order to maintain a private feel to the studio. The membership not only allows members to work out on the functional training equipment, they also receive discounts on personal training and full access to our small group training classes. The Membership enables clients to come in and use the facility with the program that has been put together for them by a trainer during ALIVE’s hours of operation.
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3. Why are your fees more than most fitness clubs?
You’re right – our clients make a greater investment in their health and fitness program when they train at ALIVE. Why pay the extra? When you train at ALIVE you aren’t working out at “mainstream” fitness club, ALIVE is a boutique training studio. Our staff is focused on client care and service to ensure that each client maximizes workouts and gets the result they want more quickly. Our clients recognize that this type of service and caliber of training is what is going to get them the results that they want.
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4. Why are your fees more than most fitness clubs?
You’re right – our clients make more of an investment in their health and fitness program when they train with us. That’s because we are not just a fitness club. Because we are a training studio, we provide our clients with a lot more service and attention so that they maximize their workouts and get results more quickly. We don’t have 8000 members that we need to keep track of which means we can take care of our clients better. Our clients recognize that this type of service and caliber of training is what is going to get them the results that they exercise for in the first place.
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5. Why do aerobic classes cost more than most fitness clubs?
Our Group Training sessions are very different than the aerobic classes that you’ll see offered in most fitness clubs. First, they are taught by Personal Trainers and Trainers highly qualified their area who are very well trained in proper movement mechanics and program design to ensure you get results quickly. Also, our class size is smaller than most health clubs so our Trainers can monitor technique better. You’ll also find that our Group Training sessions are more focused on function, performance and results versus choreography. You won’t need a dance degree to participate in our programs. They are all very results-oriented.
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6. Pre-Authorized Payment Questions:
Preauthorized Automatic Payment is a safe and convenient method of paying for training services. With void cheque or credit card, we debit your account. It’s that simple.
a. How much do I have to pay up front?
You pay the initial client fee plus any training fees that will be incurred before the first billing date.
b. What if I change my credit card number sometime in the future?
To ensure your payments are credited promptly, please provide us with your new account information a minimum of two weeks in advance of your next payment date. We will make all necessary arrangements.
c. Do I have to sign a contract?
Yes, we do have contracts at ALIVE personal training; however, signing a contract is in the client’s best interest since it protects you and the money you are investing in training.
d. How do I sign up?
Just call the studio at 403.225.8554 or email info@alivepersonaltraining.com to set up a consult with one of our Health Coaches.
g. If I have a question, who should I talk to?
Just chat with any one of our ALIVE team for details
h. I don’t like automatic payment options. Can I just pay for upfront?
Yes, definitely!
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